PRIVACY POLICY

At Aurospirul, we respect every individual's right to privacy. Our relationship with our customers based on trust is the most valuable asset and is the very basis of our name and reputation.

Information Collection and Use

This privacy policy ("Privacy Policy") notice tells you about the information we collect from you when you use our website. In collecting this information, we are acting as a data controller and, by law, we are required to provide you with information about us, about why and how we use your data, and about the rights, you have over your data. Be informed that we strictly do not share your Personal Information with any third parties in any manner other than for the reasons mentioned herein in this Privacy Policy.

Who are we?

Aurospirul

Our address:

Windarra Farm

605101 Auroville TN India

 

 

What type of information do we collect?

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information, and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect the personal information you give us such as your name, address, and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

How do we store, use, share, and disclose our site visitor’s personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

About Cookies

On our website, information is collected and stored using what are known as browser cookies.

What are cookies?

Cookies are small text files that are stored on your computer, mobile, or tablet and which store certain settings and data for interacting with our system via your browser. A cookie usually contains the name of the domain that the cookie data was sent from, information on the age of the cookie, and an alphanumeric identification code.

Why do we use cookies?

Cookies allow our systems to recognize the user’s device and make any predefined settings available immediately. Once a user accesses the platform, a cookie is transmitted to said user’s computer hard disk. Cookies help us to improve our website and provide you with a better service more tailored to you. They allow us to recognize your computer and/or (mobile) end device if you return to our website, thus enabling us to:

  1. Store information on your preferred activities on the website and thus align our website to your individual interests.

  2. Speed up the processing of your queries.

We work together with third-party services that help us make the online service and website more appealing to you. Accordingly, when you visit the website, cookies from these partner companies (third-party providers) are also stored on your hard disk. These cookies are automatically erased after a fixed period.

Can I decide whether cookies are used?

You can manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. If you disable all cookies on your browser, neither we nor third parties will transfer cookies to your browser. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some features and services may not work.

 

How can our site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at [your email] or send us a mail at spirulina@auroville.org.in

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Contact us regarding the privacy policy

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at spirulina@auroville.org.in or send us mail to: Aurospirul Windarra farm Auroville 605101 TN  or phone 0091 9159808137

OUR STORE

Aurospirul
Windarra, Auroville, 
Vanur Taluk, Villupuram District,  
Tamil Nadu 605101 India
+ 91 (0) 9488084950
Customer care +91 (0) 413 2622697
spirulina@auroville.org.in
 www.aurospirul.com

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